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Young girls often dream of becoming air hostesses and soaring high with success in the aviation industry.  The position of an air hostess has lots of perks and benefits associated with it 

• ♦ As an air hostess, you can travel and explore various destinations of the world, meet new  people 
• ♦ Enjoy special discounts on air tickets, accommodations, food, etc. 
• ♦ To add the cherry on top, you can move forward with your career even after your retirement by becoming a trainer in a reputed air hostess training college. 

Today, let us have a close look at some of the important air hostess interview questions and how to answer those to help aspirants clear the interview successfully and give wings to their desire of making it big in the aviation industry.

• ♦ Tell me/us something about yourself

This is the most common question every interviewer will ask to know more about the candidate. You should answer this question with confidence. While answering the question tell about your education details, interest, or hobbies and if you have prior job experience then provide your previous employment details.

• ♦ Why do you want to be an air hostess?

If you are a fresher, then you can say that you are passionate about the airline industry and you dream of becoming an air hostess from childhood. Also, you can say that you love to be among people and know more about them and you want to fulfill your dream of exploring various places of the world. If you have prior experience as an air hostess, then you can mention your work experience.

• ♦ What do you know about our airlines?

The interviewer will ask this question to check whether you have prepared well for the interview. You can research on Google about the airline and gather information. Tell about when the airline started its operation, its missions, visions, plans, etc. You will get all this information in the “ About Us” section of the Airline’s website.

• ♦ What are your strengths?

Air Hostesses are responsible for the safety and comfort of the passengers on board. So you must have some attributes to become one such as being a polite, active listener, patient, quick thinker, etc. The answer to this question will be what personal qualities you possess that will help you to provide exceptional customer service. You can answer by saying that you have very good listening skills, you will listen and understand the problem of a passenger then you will act accordingly to solve his /her problem or requirements.

• ♦ How comfortable will you be in a new atmosphere? 

The interviewer asks this question to check if the aspirant has adaptability skills, that are how well they can manage different flight schedules, and adjust to unfamiliar surroundings. You can tell that you are flexible with timings and can adjust well. 

What will you do in case of an emergency?

It is the responsibility of the cabin crew to evacuate the passengers during an emergency. While answering you can tell that you need to be very calm and composed while dealing with scared passengers and will ensure that they don’t get nervous. You can also tell that you will wear your oxygen mask first then help other passengers and check out the closest exit doors to carry out the evacuation as quickly as possible.

• ♦ Do you have any prior achievements?

Tell about any certificates or awards you have got in your previous job for your hard work and dedication or any appreciation post or positive feedback you got from clients or customers about your job. You can also tell about any extra-curricular activities that have won you accolades such as essay competitions, debate competitions, etc.

• ♦ How to deal with an angry passenger

You have to answer that you must be very polite handling the passenger, the passenger can scream or shout at you but as an air hostess, you must maintain pleasant behavior as your motto is customer service. You can also add that first, you will try to make the passenger understand in a very calm and composed manner and with a big smile, but if the passenger is adamant and doesn’t want to listen to you after repeated pleas then you will seek help from other members.

• ♦ What are your long-term goals?

Interviewers know that every aspirant has a fixed goal that he/she wants to achieve in life. You can answer that your goal is to enhance your skills and knowledge further so that you can provide exceptional customer service and add value to the company, never talk about opening your business soon in front of the interviewers.

How will you react to criticism?

You can answer this question by saying that you will take criticism on a positive note and instead of brooding over the criticism you will pull up your socks and will try to learn and do the job better.

 These are the 10 important air hostess interview questions that you need to answer to the point to clear the interview. The best air hostess training college in Kolkata is always ready to go the extra mile to polish your skills and boost your confidence level to help you fly high in life.